Summery

Yourmaingoalistocommunicatewithourpotentialclientsandprovidethentherightknowledge in simple and easy language. As a Tele caller, you are responsible for handlingqueries of customers over the phone entirely and collect desired information from the clients.You are also required to write down important information provided by the customer and followupwiththemon a regularbasis.

ResponsibilitiesandDuties

• Asatele-calleryouareresponsibleforhandlingincomingcalls,andmakingonlyfewcallsin efficientandeffectivemanner.
• Answeringphonesandexplainingtheservicesofferedbythecompany.
• Contactingexistingcustomersaswellasprospectivecustomersusingscripts.
• Obtainingcustomerinformationandotherrelevantdata.
• Askingquestionstothecustomerandunderstandingtheirspecifications.
• Resolvingqueriesandissuesrelatedtotheservices.
• Maintainingthedatabaseofthecustomersonaregularbasis,followthesystemformaintainingdatabase,andprovidereporttomanagement.
• Suggestingsolutionsbasedoncustomer’sneedsandrequirements.

QualificationsandSkills

• Graduationinanyfield.Wellversedwithcomputers.
• WorkexperienceasaTelecaller,TeleMarketer,orasimilarroleintheSalesDepartment.
• Greatinterpersonalskills.
• Exceptionaloralandwrittencommunicationskills.
• Strongorganizationalskills.
• Abilitytoworkinateamorindividuallyasandwhenrequired.
• Abilitytomanageandhandlemultipletasks.
• Punctualityoftimeisveryvital.

JobType

• Full–time.

Schedule

• Dayshift
• MondaytoSaturday