Tele Caller

Summery

Your main goal is to communicate with our potential clients and provide them the right knowledge in simple and easy language. As a Tele caller, you are responsible for handling queries of customers over the phone entirely and collect desired information from the clients. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

Responsibilities and Duties

• As a tele-caller you are responsible for handling incoming calls, and making only few calls in efficient and effective manner.
• Answering  phones and explaining the services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the services.
• Maintaining the database of the customers on a regular basis, follow the system for maintaining database, and provide report to management.
• Suggesting solutions based on customer’s needs and requirements.

Qualifications and Skills

• Graduation in any field. Well-versed with computers.
• Work experience as a Tele caller, Tele Marketer, or a similar role in the Sales Department.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Punctuality of time is very vital.

Job Type

• Full–time.

Schedule

• Dayshift
• Monday to Saturday